Privacy Policy

Last updated: May 29, 2025

Elakoot Catering Services ("we", "our", or "us") values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.

1. Information We Collect

• Personal Details: Name, phone number, address, and email address provided during bookings or inquiries.
• Order Details: Event information, menu choices, delivery preferences, and payment method.
• Technical Data: IP address, browser type, device information, and usage data collected via cookies.

2. How We Use Your Information

• To process your orders and deliver our services.
• To respond to your inquiries and provide customer support.
• To improve our website, offerings, and user experience.
• To comply with legal obligations.

3. Sharing of Information

We do not sell or rent your personal data. Your information is only shared with:

• Trusted third-party service providers (e.g., payment gateways or delivery partners) for order fulfillment.
• Legal authorities if required by law.

4. Data Security

We implement appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

5. Cookies

Our website may use cookies to improve functionality and user experience. You can choose to disable cookies in your browser settings.

6. Your Rights

• Access the data we hold about you.
• Request correction or deletion of your personal information.
• Withdraw your consent at any time.

7. Third-Party Links

Our website may contain links to other websites. We are not responsible for the content or privacy practices of those sites.

8. Contact Us

If you have any questions or concerns regarding this policy, please contact us at:

Email: elakootcheroor@gmail.com
Phone: +919895539259
Address: Cheroor, Thrissur, Kerala